Each year PSTA Board Members are asked to complete a formal evaluation of the PSTA CEO Brad Miller.
This Series gives the detailed evaluation by each PSTA Board
Member.
Comment Text is taken from Documents obtained from formal Public
Records Request with NO edits.
Instructions
(To Board Members)
Please take a few minutes to provide a numerical score in
the following 10 general performance areas. You may also provide narrative
comments as needed. A narrative providing some further explanation of each
performance area is provided to help guide you in developing your overall
score.
1.
Organizational Leadership
Rating for this category is a scale of 1 (worse) to 5
(best). SCORE: 4
COMMENTS: Responded
very well to the challenge of improving Governance within the Board by
developing the Board’s Path Forward and helping to restructure and energize the
Board Committees.
One of the GreenLight Pinellas lessons was that the public
didn’t understand the role of
Public Transit. In retrospect this was a lesson learned and
one to address in the future. Still it is recognized the multiple stakeholders
have divergent expectations.
At this time members of the public closely focus on PSTA
operations magnifying stumbles, requiring tighter execution of policies and
practices within a public agency. But at the same time innovation and continual
improvement is needed for future of the organization.
2.
Future Opportunities & Investments
Rating for this category is a scale of 1 (worse) to 5
(best). SCORE: 4
COMMENTS: The Path Forward is a great start for the
next several years. Beyond that PSTA needs to start planning for five years
out. Will require visionary leadership with both the MPO and the Community.
3.
Policy Development & Strategy
Rating for this category is a scale of 1 (worse) to 5
(best). SCORE: 5
COMMENTS: Development of the Path Forward by including
the Board extensively was an inspired act of leadership in bringing the Board
together like never before.
4.
Policy Implementation
Rating for this category is a scale of 1 (worse) to 5
(best). SCORE: 3.5
COMMENTS: Good work on recent initiatives working with
the communities to customize service improvements in their area, and at the
same time balancing improvements system‐wide
and still keeping the Board updated. The DHS grant mistake has been thouroughly
discussed at Board meetings and needs no further discussion here.
5.
Working Relationship with the PSTA Board (As a Governing Body)
Rating for this category on a scale of 1 (worse) to 5
(best). SCORE: 5
COMMENTS: See previous comment about inspired
leadership in involving all board members in the development of Path Forward.
The Challenge is to adapt to the diversity of Board Members’ time availability,
experience and personality styles. Excellent idea to offer board training. A
continuing challenge is to use the board for Policy decisions such that they do
not need to be as involved with details such as small route changes.
6.
Working Relationship with Individual PSTA Board Members
Rating for this category is a scale of 1 (worse) to 5
(best). SCORE: 4.5
COMMENTS: With the Florida Sunshine Law the CEO is in
the unique opportunity to guide the board to consensus at formal board
meetings. Mr. Miller is good in this role and more such contributions are
expected. Of course not all Board decision will be unanimous. He has activated
more discussion at Board Meetings by implementing Informational Presentations
on a topic in the month before the actual vote.
decision “Informational Presentations.” This helps refine
the final decisions.
7.
Financial Resource Management
Rating for this category is a scale of 1 (worse) to 5
(best). SCORE: 4
COMMENTS: This year’s financial scrubbing to identify
$7 million in unneeded capital, contributed to significantly better financial
stability going forward. Improvement opportunity is in grant visibility: what
we have, what we could get, and how
this interacts with the operating budget. Good idea to fix
at 40% the grant funds that can be used for maintenance. We continually beat
the budget by large margins – perhaps PSTA is too conservative – still better
than running deficits.
8.
Human Resource Management
Rating for this category on a scale of 1 (worse) to 5
(best). SCORE: 4
COMMENTS: Key
is the appointment of highly qualified Director level employees and effective
delegation.
Performance bonus in Union Labor contracts was an inspired
partnership.
The grievance process could be tightened up especially when
a person is subject to a
dismissal. Union certification has been disruptive though
not all under control of CEO.
9.
Community Leadership & Relations
Rating for this category is a scale of 1 (worse) to 5
(best). SCORE: 3.5
COMMENTS: This duty is second only to Board
facilitation and something that can never be too much, for the organization
depends on community support as well as synchronization with so many other
regional organizations. Key to this is the identification and articulation of
the PSTA Mission and the importance of Board decisions and customer personal
stories.
Also important is crafting and implementing community and
media communications that must be two‐way.
In retrospect PSTA depended too much on a GreenLight Pinellas
Campaign instead of focusing on PSTA’s fundamental role in the
Community.
The CEO is the ultimate voice of the organization; he needs
to be more effective and
comfortable in this role with the media even though it may
only be used strategically in
limited situations.
10.
Project Management
Rating for this category is a scale of 1 (worse) to 5
(best). SCORE: 4
COMMENTS: Much
improvement in Project Managerment. Major progress has been made in the
critical coordination with FDOT’s Highway projects. Mr. Miller and his Staff
have been much more infulencial in getting FDOT attention in addressing transit
requirements as part of their Complete Streets initiatives. Great progress, but
of course continual efforts are needed.
E-mail
Doc at mail to:dr.gwebb@yahoo.com
or send me a Facebook (Gene Webb) Friend request. Please comment below, and be
sure to share on Facebook. See Doc's Photo Gallery at Bay
Post Photos.
Disclosures:
Contributor: Waterfront Charter Amendment (Vote on The Pier), Carly Fiorina for President
Contributor: Waterfront Charter Amendment (Vote on The Pier), Carly Fiorina for President
No comments:
Post a Comment