Each year PSTA Board Members are asked to complete a formal evaluation of the PSTA CEO Brad Miller.
This Series gives the detailed evaluation by each PSTA
Board Member.
Text is taken from Documents obtained from formal
Public Records Request with NO edits.
Instructions (To
Board Members)
Please take a few minutes to provide a numerical score
in the following 10 general performance areas. You may also provide narrative
comments as needed. A narrative providing some further explanation of each
performance area is provided to help guide you in developing your overall
score.
1.
Organizational Leadership
Rating for this category is a scale of 1 (worse) to 5
(best). SCORE: 2
COMMENTS: Brad has been making steady progress in
improving organizational and leadership skills. Problem solving, productivity
and improved performance have been ongoing for the past six months. His
recommendations regarding a 'Path Forward' for PSTA have been successfully
approved by the entare Board. Brad is working very hard to realign the goals &
objectives as well as our Mission to insure a steady and efficient movement
towards better public transportation for the future of Pinellas County. With
that said, there still appears to be a lack of basic leadership skills
evidenced most recently by not designating a strong second in command for the
recent Board meeting. The initial monthly briefings with Board mernbers appears
to have stopped leading to a diminishing level of confidence in Brad's ability
to successfully lead PSTA forward. Leadership within the organization appears
to be lacking given the constant problems with the unions and with the press.
2. Future
Opportunities & Investments
Rating for this category is a scale of 1 (worse) to 5
(best). SCORE: 2
COMMENTS: There is much more that can be done to better
position PSTA as an agency of choice for our citizens. Partnerships with major
employers such as the one crafted with St. Petersburg College should be
explored. Positioning PSTA as an employer of choice is another that comes to
mind. From reports that come to the Board, it would be nice to see more
positive feedback about what it is like to work at PSTA. It was surprising to
learn that HART has a program for students during the summer whereby they can
ride the bus for free and that they have 50,000 to 60,000 schooltrips each
month. A more robust Wellness program might go a long way towards having less
employees calling in sick each month. Creating an incentive program to be
healthy could be a good way to help employees reduce insurance premiums. More information
regarding what is going on across the country in terms of new technologies
could be helpful in setting policy for PSTA.
3. Policy
Development & Strategy
Rating for this category is a scale of 1 (worse) to 5
(best). SCORE: 2
COMMENTS: Brad's presentations are well done, However,
his ability to verbally present in a way that inspires and instills confidence
is lacking and is often interpreted as clumsy and awkward. Brad is working hard
to address this issue and needs to continue. He does appear to be aware of best
practices. In terms of challenges going forward, there has not been a clear
articulation of vision for the future. Board leadership has also been lacking
and I am not aware of any effort to develop the strategic and critical thinking
elements necessary for Board leadership other than the recent realignment of
committee structure.
4. Policy
Implementation
Rating for this category is a scale of 1 (worse) to 5
(best). SCORE: 2
COMMENTS: For
a few months, Brad was doing a good job of meeting with Board members and other
pertinent stakeholders to provide updates, and review upcoming issues. That
effort seems to have taken a back seat with the exception of a few phone calls
to alert us to a problem or particular circumstance that needs attention.
5. Working
Relationship with the PSTA Board (As a Governing Body)
Rating for this category on a scale of 1 (worse) to 5
(best). SCORE: 2
COMMENTS:
Brad has been working to build better relationships
with the Board, however he has stopped communicating with us on a weekly basis
and thus when issues surface we often find out through
the media and/or an e-mail from a disgruntled employee
or citizen.
6. Working
Relationship with Individual PSTA Board Members
Rating for this category is a scale of 1 (worse) to 5
(best). SCORE: 2
COMMENTS: Brad
has certainly been working hard to keep me apprised of issues and critical information.
I'm not convinced that the rest of the Board has been kept in the loop. In my
one on one interaction he has been excellent at
accepting critiques and taking action to move forward. His action plan is not
consistent, decisive and implemented.
7. Financial
Resource Management
Rating for this category is a scale of 1 (worse) to 5
(best). SCORE: 2
COMMENTS: For most of this past year, the financial
picture of PSTA has been a moving target. That inconsistency in the numbers we
have been given has contributed to a credibility issue within the Board. While
I do believe a positive effort is being made, I remain skeptical.
8. Human
Resource Management
Rating for this category on a scale of 1 (worse) to 5
(best). SCORE: 2
COMMENTS: This
is an area that needs attention. Brad has very competent people in the
organization. He doesn't appear to have a strong second in command who would be
capable of taking over the Agency if he were suddenly not there - evidenced by
the recent experience at our Board meeting.
9. Community
Leadership & Relations
Rating for this category is a scale of 1 (worse) to 5
(best). SCORE: 3
COMMENTS: Brad does do a good job attending community
meetings and participating in events. I'm not convinced that he has managed to
change perceptions about this management and leadership
style.
10. Project
Management
Rating for this category is a scale of 1 (worse) to 5
(best). SCORE: 3.0
COMMENTS: There
is no question that Brad has all of the technical skill sets to operate an
effective, efficient and complex transportation system. ln this highly
developed, urban, progressive and innovative County, and at this critical
juncture in our business, economic and political climate, it is my belief that
PSTA needs to have a discussion about the leadership, skill sets, and abilities
going forward.
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Doc at mail to:dr.gwebb@yahoo.com
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